Authorized Sub-Processors For Localytics Services

Published 10/1/18

Localytics utilizes certain third party vendors to assist it in providing our Services as described in our Terms of Service, or service agreements.  Certain vendors are considered sub-processors as they may have access to, or process, customer data that may contain end-user Personal Data as defined under the GDPR.

Localytics provides the following list of sub-processors used in the course of delivering, supporting and operating our services.  This list will be updated regularly to ensure that customers are able to remain informed of any proposed or future sub-processors that may be have access to or process data.

Any questions regarding this subprocessor list may be submitted to privacy@localytics.com.

The following are current (as of the published date of this page) lists of sub-processors names, locations and services provided to Localytics.

 

Infrastructure Sub-Processors:

Sub-processors used to host Localtyics infrastructure and production systems.

Name

Location

Service Provided to Localytics

Amazon Web Services

USA

AWS provides Localytics hosted cloud services for the processing of customer data.

 

Cloud Services Sub-Processors:

Sub-processors used to provide specific production functionality for the delivery of Localtyics services.

Name

Location

Service Provided to Localytics

Snowflake

USA

Snowflake provides Localytics virtual data warehouse services.

Periscope Data

USA

Periscope is a unified data platform that provides Localytics query, analytics and data visualization tools.

 

Email Service Provider:

Name

Location

Service Provided to Localytics

Sendgrid

USA

Sendgrid provides Localytics integrated email systems to support email marketing services and email services available to certain legacy customers.

 

Operations and Support Vendors:

Vendors used to operate, maintain and support our services. The primary functionality of these vendors’ tools does not include access to, or the processing of customer or end-user data, however, these vendors may, in limited cases, have access to production systems that process customer data.

Name

Location

Service Provided to Localytics

HoneyBadger

USA

Production system performance and error monitoring tools

PagerDuty

USA

Production system incident response tools

CDNetworks

Global

Content Delivery Network used to optimize delivery of dashboard content.

Cloudfront (AWS)

Global

Content Delivery Network used to optimize delivery of dashboard content.

Salesforce

USA

Customer Resource Management Tool

Zendesk

USA

Customer Service, Account Administration and Support tools

 

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