Localytics Customer Success Support
Localytics makes powerful mobile engagement possible. Now let’s make it successful.
Meet the best mobile marketing team in the industry. Yours.
Making sure your staff is well-prepared and ready to make the most of your Localytics investment is as critical to your mobile marketing success as the platform itself. That’s why our Customer Success program focuses on developing skillful mobile marketing teams within each client organization and providing your team with the support they need to be successful.
The proof is in the proof
From strategy through execution and everything in between, a dedicated Localytics Mobile Engagement Consultant (MEC) will work closely with your team to develop a mobile engagement action plan while sharing industry best practices and optimization techniques along the way.
For example, we’ll help you define campaign success metrics, fine-tune your audience targeting, get users to spend more time with your app and figure out who is worth trying to re-engage and who isn’t. Our team will teach your team how to deploy a myriad of tactics, large and small, and then help make it all happen.
Here’s how Localytics Customer Engagement Consultants Work
While each and every Localytics Customer Success engagement is a customized experience, they all involve the same steps and support.
For example, we’ll show you how to:
• Extract learning and insight from your user behavior and profile data analytics
• Combine and apply behavioral and profile learning for more targeted audience building
• Leverage tried and true best practices from your industry’s mobile marketing playbook
• Continuously increase your team’s mobile analytics and marketing acumen until they start to push themselves to new levels and ‘wins’
Each Localytics Customer Success engagement includes:
• Onsite discovery and planning workshop
• Deep dive data audit and reporting session
• Hands-on dashboard and audience building
• Advanced campaign testing and optimization session
• Ongoing remote access to and support from your Localytics team
Our goal for our customers is to help you drive maximum return from your Localytics investment. Our Customer Success program is a big part of this promise. Working closely with you to create strategies and campaigns to deepen the relationships you have with your customers is a proven formula for advancing your business with mobile marketing. We are here to help support your Localytics engagement efforts.
Let our Localytics Customer Success team support your team today!