Understand Uninstalls

Understand why users disengage from apps

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Features OverviewUnderstand Uninstalls

Daily Uninstall Alerts

If users are abandoning your app that’s information you want to know right now. The problem is that it normally takes a long time to see changes in churn metrics. Uninstall tracking tells you when a user uninstalls your app thanks to the most recent info updated every 24 hours giving you an immediate indicator when something is wrong

What Can Your Uninstalls Tell You?

Being bold and daring with your marketing campaigns can sometimes pay off but it can also have the opposite effect. Track campaign-level uninstalls to better understand whether a specific campaign is driving or preventing uninstalls

For telco companies, launching an aggressive acquisition campaign to encourage millennials to upgrade their data plan might put off other users and cause increased app uninstalls.

Get an early warning for app churn


Track uninstalls with high accuracy

Track uninstalls for all users, regardless of whether they have push notifications enabled or disabled. Have reliable insights even if your users wander out of the signal range or temporarily power down their devices.

See the bigger picture

Look at uninstalls just like any other event enabling you to spot trends over time, compare uninstalls of different user types, create funnels and audiences of churned users and help you evaluate a campaign’s effect on uninstalls.

Boost your retention campaigns

Evaluate the efficacy of your retention campaigns by seeing if users who received the campaign were less likely to uninstall than the control group. If you have multiple touchpoints with your users, uninstall tracking will inform you which customers to hit with web-specific rather than app-specific content to drive higher engagement and retention.

Uninstall Tracking Features


IDENTIFY
BUGS

Immediately detect bugs and deteriorated user experience

RELIABLE TRACKING

Monitor uninstalls with silent push notifications that don’t disturb users and don’t require opt-in.

UPDATED
REPORTS

Get more accurate uninstall insights updated every 24 hours

FLEXABILITY

Track uninstalls equally well for iOS and Android mobile apps

TRUE IMPACT INSIGHTS

See uninstall trends over time, evaluate campaign effects on app uninstalls, segment uninstalled users and more

Ready to learn more?

We're just scratching the surface of what Localytics can do for you. To see more, schedule a demo with one of our knowledgeable associates.

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If you want to learn more about push notifications click here.