Daily Uninstall Alerts
If users are abandoning your app that’s information you want to know right now. The problem is that it normally takes a long time to see changes in churn metrics. Uninstall tracking tells you when a user uninstalls your app thanks to the most recent info updated every 24 hours giving you an immediate indicator when something is wrong
What Can Your Uninstalls Tell You?
- See if that edgy messaging campaign was a bit too edgy
- Avoid promoting the app to customers who have already uninstalled it
- Tailor re-engagement messages the instant a user removes your app
Being bold and daring with your marketing campaigns can sometimes pay off but it can also have the opposite effect. Track campaign-level uninstalls to better understand whether a specific campaign is driving or preventing uninstalls.
For telco companies, launching an aggressive acquisition campaign to encourage millennials to upgrade their data plan might put off other users and cause increased app uninstalls.
Get an early warning for app churn
Track uninstalls with high accuracy
Track uninstalls for all users, regardless of whether they have push notifications enabled or disabled. Have reliable insights even if your users wander out of the signal range or temporarily power down their devices.
See the bigger picture
Look at uninstalls just like any other event enabling you to spot trends over time, compare uninstalls of different user types, create funnels and audiences of churned users and help you evaluate a campaign’s effect on uninstalls.
Boost your retention campaigns
Evaluate the efficacy of your retention campaigns by seeing if users who received the campaign were less likely to uninstall than the control group. If you have multiple touchpoints with your users, uninstall tracking will inform you which customers to hit with web-specific rather than app-specific content to drive higher engagement and retention.
Uninstall Tracking Features
Immediately detect bugs and deteriorated user experience
Monitor uninstalls with silent push notifications that don’t disturb users and don’t require opt-in.
Get more accurate uninstall insights updated every 24 hours
Track uninstalls equally well for iOS and Android mobile apps
TRUE IMPACT INSIGHTS
See uninstall trends over time, evaluate campaign effects on app uninstalls, segment uninstalled users and more