Professional Services
Our professional services are designed to help enterprise customers maximize their investment, improve operational efficiency, and achieve strategic goals through expert guidance and hands-on support.
AI Agent Services
Deploy intelligent agents that act on predictive scores to drive retention and re-engagement at scale.
Churn Prevention Agent
Identify users most likely to increase spend using purchase intent and lifetime value signals, then send them to in-app messaging or your sales CRM. Includes conversion tracking setup.
Keep more customers by acting before they leave, with clear, measurable retention actions.
Re-engagement Lifecycle Agent
Build a multi-step plan to win back inactive users, guided by churn risk and how often they've already been messaged. Connects to your push tool and includes built-in A/B testing.
Bring lapsed users back without overwhelming them, and learn what works as you go.
Upsell Intelligence Agent
Identify users most likely to buy more using purchase intent and lifetime value signals, then send them to in-app messaging or your sales CRM. Includes conversion tracking setup.
Grow revenue by focusing your team on the users most ready to upgrade.
Analytics & Insights
Services focused on turning raw data into clarity, visibility, and actionable understanding.
Custom Reporting Solutions
Design and deliver tailored reporting packages for business-specific KPIs and formats.
Eliminate manual reporting, save time and reduce errors. Streamline internal reporting with creation and automation of custom-built reports that meet your org's unique data and needs, with scheduled email delivery or file-drop formats.
Campaign Performance Evaluation
Analyze campaign results to assess performance drivers, opportunities, and ROI.
Understand high-volume campaign performance. Analyze the impact of specific campaigns or channels based on your KPIs. Improve ROI by identifying which messages, channels, and behaviors correlate with high-value outcomes.
Custom Dashboard Development
Build and embed customized dashboards to surface the most relevant insights at a glance.
Empower stakeholders with intuitive, real-time visibility into KPIs. Save time and elevate decision-making with dashboards tailored to your internal reporting needs, embedded directly into the platform.
Lifecycle Metrics Health Review
Review key lifecycle metrics to detect risks, performance dips, and early warning signals.
Uncover opportunities early and strengthen performance. Go beyond QBRs with strategic assessments that surface early-warning signals in retention, engagement, and lifecycle performance.
Industry Benchmark Analysis
Benchmark your engagement and retention metrics against industry standards.
Understand how you stack up—and where to improve. Compare your performance to similar verticals using internal KPIs and external industry data to strengthen your strategy.
Tagging Strategy & Taxonomy Audit
Audit and optimize your tagging framework to support scalable, consistent analytics.
Organize your data tags for clarity, scale, and alignment. Ensure everyone shares a consistent data language with clean, well-defined taxonomy that enables better tracking and analysis.
Segmentation & Targeting
Identify, refine, and activate your most valuable audiences with intelligence.
Tested Messaging Library
Maintain a curated library of high-performing message variants for reuse and iteration.
Scale smarter by building on what works. Curate a centralized library of high-performing message variants to reuse, remix, and optimize campaigns with speed and confidence.
Experimentation Roadmap & A/B Testing
Develop a structured A/B testing roadmap to drive experimentation and continuous learning.
Start testing with purpose. Design and manage a structured experimentation roadmap that drives real business outcomes through strategic testing aligned to your key goals.
Engagement & Campaign Services
Strategic planning, message creation, and full-funnel execution—built to perform.
Messaging Strategy Planning
Collaboratively plan messaging aligned to seasonal, behavioral, and business goals.
Build smarter campaigns with a strategic partner. Co-create a quarterly strategy that adapts to your evolving goals and audience behavior, ensuring every message drives measurable impact.
Managed Campaign Execution
Set up and launch campaigns using platform tools; hands-free and fully managed.
Let us do the heavy lifting. Augment your internal teams by executing campaign setup and QA, ensuring consistent execution standards and faster time-to-market.
Lifecycle Workflow Design & Execution
Design and implement user workflows that trigger engagement at the right lifecycle moments.
Launch intelligent, event-driven user journeys with minimal lift. Build streamlined automations like abandoned cart reminders or onboarding nudges that drive measurable engagement fast.
Platform Integration & Architecture
Ensure your ecosystem works as one—with connected systems and transparent data flow.
Integration Architecture Diagrams
Map out your system architecture to show how the platform fits into your broader tech stack.
Visualize your data ecosystem. Map data flows across multiple systems to reduce siloed knowledge, highlight integration gaps, and improve internal onboarding and clarity.
Bespoke Integration Development
Build custom pipelines and integrations to connect the platform to your unique ecosystem.
Connect what matters, seamlessly. Engineer bespoke data pipelines that link your implementation to your broader ecosystem (CRMs, CDPs, internal systems), unlocking new use cases.
Platform API & Developer Consulting
Partner with our experts to execute custom API, SDK, or technical configurations.
Unlock the full power of the platform. Our experts support API usage, SDK optimization, and advanced configurations to help you build smarter, faster, and with confidence.
Advisory & Strategic Services
Higher-order guidance that helps teams align, prioritize, and scale with confidence.
Growth & Strategy Advisory
Work 1:1 with strategic consultants to evolve your roadmap and align business priorities.
Shape your roadmap with confidence. Become your thought partner in analytics, engagement, and growth strategy, offering insight-driven guidance to help you scale smarter and maximize investment.
Cross-Functional Stakeholder Workshops
Lead tailored workshops that align product, marketing, and CX on platform usage and value.
Turn stakeholders into champions. Run tailored sessions that demonstrate value to your internal teams, driving adoption and ROI through shared language and platform expertise.
Training & Operational Support
Keep your team empowered, equipped, and supported across all touchpoints.
Platform Training & Enablement
Train new or existing users on platform best practices via hands-on, role-specific sessions.
Empower your team to get more from the platform. Train users with role-specific, hands-on sessions that build internal fluency and reduce dependence on external support.